HelloNEPALBETA
March 10th, 2010
HelloNepal is different from other calling-card services in many ways, including the way you call. Log in, buy calling credit and start calling Nepal like never before!
Please log in to buy
HelloNepal credit.
You have not logged in yet. Please proceed to log in using Facebook Connect or by using Rangeen Chara login page before using HelloNepal.
How does this work?
- Log in to Rangeen Chara
- Purchase calling credit if you haven’t done so. $4.75 gives 60 minutes to Kathmandu landline and 47 mins to mobile!
- Add phone number(s) you will use to make calls for PIN less dialing using the form below. For web-calls or calls from unregistered phones, you will need PIN code.
- To Call Using Your Phone: just dial (1)(567)248-0071 and follow voice prompts. Dial only the 8 or 10 digits Nepal number eg. Kathmandu: 14371XXX, Pokhara: 61430XXX ; Biratnagar: 21530XXX ; Butwal : 71540XXX ; Mobile : 98412XXXXX and so on.
- For web call: Click on the widget on the right pane and follow instructions. Dial destination number as described above.
- You can view your call history by clicking on links at the bottom of this page.
- No account maintenance fee, no connection charges, no expiry dates
Hello Nepal
Introducing EasyPIN: You can now generate a 6 digit PIN for particular destination. When you enter the EasyPIN instead of the regular PIN, the system gets both your PIN and the destination number making redialing much easier.
Note: You can now call all destinations in Nepal, both landline and mobile.
When using webphone, use headset for better audio quality.
ya i have tried for the new pin system. it is working well..
@ursbinay As per your feedback, we have developed a new EasyPIN system to make Webphone dialing much easier. You can obtain a 6 digit PIN by entering your PIN and Destination number. When asked for PIN, enter the 6 digit EasyPIN and you are all set. No need to dial the destination number either! We would love to hear your feedback!
I had been using the calling card for calling Nepal. I could talk 100 minutes using that card and it costs me 50 NOK. also the voice clearity was good but when i tried the rangeen chara i have been able to make just a call to nepal, also from this it is almost imposssible to connect through mobile or the land line from the U.S. number given.
well, I am from finland. I am facing problem in connecting. hope to be well soon. by the way, this rangeen chara is providing cheaper call rates. This is one and only one advantage of this rangeenchara.
time loss+money loss=rangeen chara
@ursbinay
I too use this service and sometimes face similar problems. We are working hard to find good termination providers to Nepal. Providing best quality calls to Nepal is not an easy task but we would not be satisfied until we get the best.
I also take your feedback about PIN dialing seriously. I will see what we can do to make the process faster. By the way, which Country/City are you in? May be we can provide you local access number!
haha, aja call garchu bholi matra aawaj suninchha ta. hello bhanchhu eak chhin pachi hello aaucha uta bata. aru ta sabai thik chha but voice quality improve garnu paryo and, tyo pin rakhna sarai tidious. one minute kura garna 5 minute kurnu parne.
Finally i was able to make calls through hello nepal…the quality of calls seems to be good………….
@nabin_421
First of all, thanks for trying HelloNepal. Are you using the web-phone to make a call or are you dialing to the US number provided?
We know that the problem you described exists; our call termination provider currently is providing low call quality and is deducting money without connecting the call. We are working on replacing the provider with another one in a day or two.
That said, we sincerely apologize for the inconvenience and as a courtesy we will double your last purchase. I request you to keep using the service and provide us feedback so that we can do better.
@nabin_421
u r right dude it cuts balance when u havenot been connected to other party..My balance reduces from 9.5 to 5.6 without talking to anybdy till now………..I think we are jst wasting our money n time……..Rangeenchara member has to think abt it fast………………
Its really pitiful condition i ned to say hello 5 times then only the other paryy listens it ani also it sys to wait and without connecting the other party it deducts the balance its not the way.
@amibni
We have been working on your problem; we have found that there is problem in connecting to cellphones. We are trying our best to solve for this as soon as possible. We highly appreciate your understanding and support.
i had 9.50 balance,now its only 7.1 and still i am unable to connect with anybody in nepal.why is this??
hi i am from finland.is it possible to use hello nepal to call nepal from finland???
@Kamal Poudel
We have sent you an e-mail with our apologies and have doubled your calling credit. We were making major changes to the service at the time and therefore the system was not available. The service is back now and we ensure that there won’t be any such issues any more. We highly appreciate your patience and support.
Why am I getting this messge?
You do not have enough balance to make this call.
It shows a balance of 4.75. I don’t understand what’s going on.
@Kamal Poudel
Sorry for the delay. Apparently the payment processing script was not functioning properly at the time. We highly appreciate your business!
never mind, now (after 1 day) I can see the credit.